Global Strategic Operations Manager (all genders)

Permanent employee, Full-time · München

Key Facts

Start date: as soon as possible
Capacity: 40h
Location: Munich

buycycle & you

We are the leading marketplace for pre-owned bikes. And to help us grow and improve, we want you on the team. We're always looking for more talent with a variety of backgrounds.

About the role

As the Global Strategic Operations Manager (all genders) for our thriving pre-owned bike marketplace, you will spearhead the expansion and optimisation of our global logistics network. This pivotal role focuses on strategically developing and scaling our operational footprint to enhance the overall efficiency and customer experience. You will play a key role in establishing a robust and responsive infrastructure, ensuring seamless interactions between private sellers, buyers, and our external partners.

Your responsibilities

You develop and execute a comprehensive strategy for expanding the network of service points to support our marketplace operations globally.
You identify and establish partnerships with service providers, ensuring their alignment with our quality standards and customer satisfaction goals.
You are responsible for the development of new approaches for the strategic advancement of our logistics processes, focusing on cost efficiency, shipping lead times, customer experience and scalability.
You collaborate with internal teams to assess and optimise the geographical distribution of physical touchpoints in our supply chain, balancing coverage and cost-effectiveness.
You implement and monitor key performance indicators (KPIs) to evaluate the effectiveness of our processes, making data-driven decisions for continuous improvement.

About you

You have already gained some experience in a consultancy, a dynamic start-up or scale-up environment, or something similar.
You have a strategic mindset with the ability to develop and execute plans that align with business objectives and market demands.
You have strong negotiation and relationship-building skills to cultivate partnerships with service providers and stakeholders.
You have analytic proficiency to assess the performance of the network, identify areas for improvement, and implement solutions.
You have proficiency in data analysis, comfortable working with spreadsheets, and eager to delve into detailed analyses.
You have excellent leadership and communication skills, capable of inspiring and guiding a diverse team in a dynamic and rapidly evolving environment.

Why us?

We are young, dynamic, motivated and passionate about what we do.
We are open to everyone - cycling or not. That's why a diverse, cosmopolitan and inclusive team is important to us.
Everyone is an essential part of the buycycle vision - whether they are working students, full-time employees or CEOs.
We work with goals, not tasks, and follow a data-driven approach.
We never stop learning and developing. This not only gives you the chance to get better at what you do, but also to learn in and from other teams.
We know that different people have different needs. That's why home office and remote work are part of our culture.
Coffee, fruit baskets and muesli are basic provisions for us. Monthly team events, cosy after-work beers or sodas are also part of the package.

The process

Hiring Manager call → case study → meet the team & Founder

Empowering Diversity and Growth

We firmly believe that the right attitude, motivation and willingness to learn will lead to satisfaction and success for all interested parties at buycycle. Therefore, you are welcome to apply even if you feel that you do not meet all the requirements of the profile at this stage.

We welcome all applications - regardless of gender identity, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.

For more information visit our website.

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About us

Join us at buycycle, where we're crafting Europe's premier platform for pre-owned bikes. Since our launch in 2021, we've accomplished milestones such as establishing a vibrant Munich office and cutting-edge workshop dedicated to used bikes. This is just the start, now with your involvement, we aim to redefine the landscape of personal transportation. Join buycycle and play a pivotal role in shaping a rapidly expanding and dynamic company from its inception. Be a driving force behind the creation of Europe's largest pre-owned bike platform – become a valued member of our crew!