Key Facts

• Start date: as soon as possible
• Capacity: 40 hours per week
• Location: Munich 

buycycle & you

We are the leading marketplace for pre-owned bikes. And to help us grow and improve, we want you on the team. We're always looking for more talent with a variety of backgrounds.

About the role

As the Marketplace Payments Expert (all genders), you will play a key role in optimising and securing the payment infrastructure of our platform. Your responsibilities will include managing payment risks, handling chargebacks, and orchestrating payments to maximise authorisation rates while minimising fees with our payment providers. Your efforts will ensure a seamless and secure payment experience for all buycycle users.

Your responsibilities

• You oversee payment risk management, including monitoring transactions and effectively handling chargebacks.
• You optimise payment orchestration to improve authorisation rates and reduce payment fees.
• You collaborate with payment providers to negotiate terms and enhance payment processing efficiency across multiple currencies.
• You evaluate and implement risk management tools such as Seon to strengthen fraud prevention measures.
• You analyse payment data to identify trends and develop strategies for improvement.
• You work closely with cross-functional teams to improve payment solutions and ensure compliance with industry standards.
• You stay updated on the latest payment technologies and regulations to keep the platform ahead of industry changes.

About you

• You have proven experience in payment risk management, chargeback handling, and payment orchestration.
• You are familiar with risk management tools like Seon or similar platforms.
• You have a strong understanding of payment processing, authorisation rates, and payment provider fee structures.
• You have experience working with payment service providers and negotiating favorable terms.
• You have a data-driven mindset with the ability to interpret payment data and derive actionable insights.
• You have excellent problem-solving skills and keen attention to detail.
• You are adaptable and proactive, thriving in a fast-paced, dynamic environment.
• You have strong communication skills for effective collaboration with internal teams and external partners.
• Ideally, you have experience in a marketplace environment or the fintech sector.

Why us?

• We're driven by data and fueled by passion. We don’t just work; we create impact.
• Cyclist or not, everyone’s welcome here. We embrace diversity because it strengthens our team.
• Every person — from working students to full-time contributors to Founders — is a vital part of the buycycle journey.
• Working in a startup takes grit and resilience. It can be challenging, but the rewards are exceptional growth and valuable learning experiences.
• We offer a personalised roadmap with in-house training opportunities tailored to your development goals.
• We believe that laughter and teamwork bring us closer together, which is why we prioritise regular group sports and team events.
• Looking for more? We provide all the modern perks you’d expect from a forward-thinking company.

The process

Hiring Manager call → case study → meet the team, People team & Founder

Empowering Diversity and Growth

We firmly believe that the right attitude, motivation and willingness to learn will lead to satisfaction and success for all interested parties at buycycle. Therefore, you are welcome to apply even if you feel that you do not meet all the requirements of the profile at this stage. We welcome all applications - regardless of gender identity, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.

About us

We are the leading marketplace for pre-owned bikes. Since our founding in 2021, we’ve achieved significant milestones, including operations in over 30 countries and the opening of offices in Munich, Berlin, and Santa Monica. Our mission is to make buying and selling bikes safe, quick, and easy for everyone. We redefine personal transportation and ensure biking is accessible to all.
Join buycycle and be a key player in shaping a fast-growing, dynamic company from the ground up.